Privacy Notice

Who handles your information

WageComply is an independently operated software product based in Pune, Maharashtra, India. Contact support@wagecomply.app about privacy. WageComply handles website inquiries and account administration; for customer-uploaded worker and payroll records, the customer determines the work-related purpose and authorizes processing to provide the service. Paddle separately handles purchase and payment information as merchant of record.

Information we process

WageComply processes organization and account information, project and contract facts, worker identifiers and limited worker contact/basic-record information, payroll facts, wage-determination evidence, report artifacts, submission evidence, support requests and operational security metadata needed to provide the service.

Sensitive payroll information

Federal V1 does not require or store a worker's full Social Security number in the WageComply payroll workflow. The product uses a contractor-controlled worker identifying number and may store only the last four SSN digits when a customer chooses to retain them. Customers remain responsible for source records that WageComply references but does not hold.

How information is used

• Provide tenant-isolated payroll, compliance-review, WH-347, certification, submission and audit-defense workflows.
• Authenticate users and enforce organization permissions.
• Process subscription billing and account lifecycle events.
• Deliver transactional email and verified deadline notifications.
• Detect abuse, troubleshoot failures and protect the service using minimized operational metadata.

Public inquiries and optional information

Our inquiry forms ask for contact and company details, a reply email, and the information needed to respond. Integration notes are optional. Use email if you need to make a privacy request without providing company details. Form submission requests a response; it does not subscribe you to a marketing list. Please do not enter payroll rows, full Social Security numbers, payment-card information or secrets in a public message.

Website measurement and browser storage

Optional visitor analytics, advertising pixels and session replay are disabled. We use authentication and checkout storage for requested services and process minimized security metadata. See our Cookie & Browser Storage Policy.

AI boundary

Gemini may be used only to suggest mappings for spreadsheet column headers. It is not authorized to select wage determinations or classifications, calculate payroll, decide compliance, certify reports, or receive authority over certified records. Deterministic validation remains the authoritative path.

Service providers

WageComply currently relies on infrastructure and service providers listed on the Subprocessors page. Payment-card processing is handled through Paddle; WageComply does not need to store raw card numbers.

Processing locations and disclosures

The production database is hosted in the United States. The service is operated from India and authorized support access may occur from India. Other providers may process information in additional locations under their service arrangements. A U.S. database region is not a promise of U.S.-only processing. Provider roles are described on the Subprocessors & Service Providers page.

Information is disclosed to service providers as needed to operate the service, to people authorized by the customer, and where a valid legal requirement applies. We do not use customer payroll records for advertising or sell them as a data product.

Retention

Payroll and supporting records may be preserved to satisfy configured federal record-retention and legal-hold requirements. Certified records are immutable in normal application workflows and corrections are retained as amendments rather than silently overwriting originals.

Privacy choices and requests

Depending on the law and the circumstances, you may have rights to access, correct, delete or obtain a copy of personal information, object to or restrict processing, withdraw consent where processing relies on it, or raise a complaint with an applicable authority. Contact support@wagecomply.app to make a request. Withdrawing consent does not invalidate processing already carried out lawfully. For employer-controlled payroll, we may refer or coordinate the request with the responsible employer; we will not disclose another person's records without authority.

Children and account access

The service is intended for authorized adult business users, not accounts for children. Customer payroll may contain information about workers of different ages; the employer remains responsible for lawful collection and appropriate instructions.

Security and access

Customer data is scoped by organization, protected with PostgreSQL row-level security and private object storage, and exposed through authenticated or short-lived authorized access paths. Operational logs are designed not to contain payroll facts, OTPs, secrets or provider payloads.

Requests and contact

Signed-in customers can use Settings → Support for account, privacy or security requests. Other requesters can use the public paths listed on the Contact page. We may need to verify identity and authority before disclosing, correcting or deleting organization-linked records, and applicable payroll-retention or legal-hold duties may limit deletion.